Guwahati, Sep 1, 2025: Assam Governor Gulab Chand Kataria has emphasized the urgent need for transparency and accountability in programs designed for ex-servicemen. Speaking at a formal gathering in Guwahati, he called for a robust mechanism to ensure timely delivery of benefits to veterans and their families. His remarks have sparked discussions about the quality of services provided to the state’s large veteran population.
Governor Calls for Timely and Transparent Support
Governor Kataria highlighted that many ex-servicemen face challenges in accessing pensions, healthcare, and rehabilitation schemes. He noted that delays in these processes affect thousands of retired defense personnel. Kataria urged the state and central authorities to work in coordination to simplify systems and ensure that every beneficiary receives assistance without bureaucratic hurdles.
The Governor also stressed the importance of involving district-level officials in regularly reviewing welfare schemes. He said that strong monitoring could bring much-needed efficiency to the system. His speech served as a reminder of the state’s responsibility toward its veterans who have contributed to national security.
Assam’s Veteran Population and Challenges
Assam has a large number of ex-servicemen and their families, many residing in remote areas. Access to welfare schemes often remains a struggle due to geographical and administrative constraints. Delays in pension disbursals, limited healthcare facilities, and lack of awareness about available schemes are frequent complaints.
Kataria acknowledged these concerns and underlined that a strong support framework must be in place to address them. He suggested that district administrations create dedicated helpdesks to cater specifically to veterans’ needs. This would ensure quicker grievance redressal and improve communication between authorities and beneficiaries.
Strengthening Institutional Support for Veterans
The Governor encouraged organizations like the Directorate of Sainik Welfare and Ex-Servicemen Welfare Boards to step up their outreach. He also recommended regular audits of welfare schemes to track their performance. Kataria said that veterans, who have sacrificed years of service, deserve a system that functions with precision and respect.
Experts believe that a more transparent and tech-driven approach could significantly improve service delivery. By adopting digital platforms for applications and grievance submissions, authorities could reduce delays and promote accountability. Assam has already seen success with similar models in other sectors, which could be replicated here.
Collaboration Between State and Central Agencies
Governor Kataria also stressed that the welfare of veterans requires collaboration between the state government, central defense bodies, and local authorities. Schemes launched by the Ministry of Defence often face delays in implementation at the state level. Bridging this gap through better communication and resource allocation could provide veterans with the benefits they are entitled to.
This sentiment aligns with ongoing efforts by the central government to modernize veteran welfare systems. Initiatives like the Ex-Servicemen Contributory Health Scheme (ECHS) and resettlement programs could see improved results with better monitoring at the grassroots level.
Call for Community Participation
Kataria’s address also urged civil society to play an active role. He emphasized that honoring veterans should go beyond ceremonies and include initiatives that ensure their well-being. Local organizations and volunteer groups could collaborate with state authorities to provide career training, mental health support, and housing assistance for ex-servicemen and their families.
Such participation could create a stronger sense of community for veterans, reducing isolation and encouraging economic independence after retirement.
Looking Ahead
The Governor’s remarks have been welcomed by defense veterans’ associations, which have long called for reforms in welfare delivery. They see this as a positive step toward holding administrators accountable.
Kataria reaffirmed his commitment to pushing for policy changes and promised to follow up on the implementation of new mechanisms. The state’s growing focus on digital governance and rural outreach could be crucial in addressing these concerns effectively.
For Assam, where defense personnel have a proud legacy of service, improving veteran welfare is not only a duty but also a step toward strengthening trust in public administration. The Governor’s message underlines the importance of action over promises, ensuring that those who served the nation receive timely recognition and support.
